Refund and Cancellation Policy
Last Updated: 28-Feb-2025
At Healing Essence, we strive to offer the best experience for our clients. Please read our Refund and Cancellation Policy carefully before booking any service.
- Cancellation Policy
- Appointments that have not been confirmed by the service provider can be cancelled without any charges.
- Confirmed appointments cannot be cancelled, but they can be rescheduled (see Rescheduling Policy below).
- Rescheduling Policy
- If you need to reschedule, you can postpone your appointment to a later date of your choice, provided you request this at least 30 days before the scheduled session.
- Rescheduling requests made within less than 30 days of the session will not be accepted.
- Refund Policy
- No refunds will be issued if the refund request is made more than 30 days after the original payment date.
- Refund requests made within 30 days of the payment date may be eligible for a refund, subject to processing fees (if applicable).
- Refunds will be processed within 7-10 business days to the original payment method.
- Exceptions
- If an appointment is cancelled by Healing Essence due to unforeseen circumstances, clients will be offered the option to reschedule or receive a full refund.
- Any promotional or discounted services are non-refundable.
- Contact for Refund or Cancellation Requests
For any refund or cancellation requests, please contact us via:
📧 Email: healingessencehyd@gmail.com
📞 Phone: 7780729577