Refund and Cancellation Policy

Last Updated: 28-Feb-2025

At Healing Essence, we strive to offer the best experience for our clients. Please read our Refund and Cancellation Policy carefully before booking any service.

1. Cancellation Policy

• Appointments that have not been confirmed by the service provider can be cancelled without any charges.
• Confirmed appointments cannot be cancelled, but they can be rescheduled (see Rescheduling Policy below).

2. Rescheduling Policy

• If you need to reschedule, you can postpone your appointment to a later date of your choice, provided you request this at least 30 days before the scheduled session.
• Rescheduling requests made within less than 30 days of the session will not be accepted.

3. Refund Policy

• No refunds will be issued if the refund request is made more than 30 days after the original payment date.
• Refund requests made within 30 days of the payment date may be eligible for a refund, subject to processing fees (if applicable).
• Refunds will be processed within 7-10 business days to the original payment method.

4. Exceptions

• If an appointment is cancelled by Healing Essence due to unforeseen circumstances, clients will be offered the option to reschedule or receive a full refund.
• Any promotional or discounted services are non-refundable.

5. Contact for Refund or Cancellation Requests

For any refund or cancellation requests, please contact us via:

📧 Email: healingessencehyd@gmail.com
📞 Phone: 7780729577